This following document sets forth the Terms of Use and Privacy Policy for the Adelaide Backline & Production Hire ("ABPH") website and business. ABPH is committed to providing you with the best possible customer service experience. ABPH is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Important information regarding hire procedure

To hire any equipment or services from ABPH we require, prior to or at the time of collection, a valid and current Australian State Driver's License for indentification purposes and payment is required in-full by Visa™, MasterCard™ or PayPal™. Government and corporate entities may request up to 14-day account terms and will be subject to approval. A photocopy of your ID will remain digitally on record for the duration of the hire period and then destroyed in a secure manner at the return of all hired goods in original hired condition. Our contractual hire agreement binds all rentals with full responsibilties and duties of both parties provided - regardless of being signed or not.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future ABPH customer service and support features you are required to submit personally identifiable information. This may include but not limited to providing a current South Australian Driver's License, unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to sub-hiring of equipment or personnel, handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. ABPH takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Policy

ABPH reserves the right to make amendments to this Policy at any time. If you have objections to the Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. ABPH reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting Us

ABPH welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by telephone during business hours as noted on our Contact page or send an email.

Call: (+61) 0439 963 970

Post: Attention Privacy Policy

Adelaide Backline & Production Hire

20 Regent Street

Melrose Park  South Australia  5039

E-mail: info@abph.com.au​​​​​​​​​​​​​​​​​​​​​​​​​​​​